Terms & Conditions
Last updated: 29th September 2026

We know this isn't the most thrilling read, but it's an important one. Please read these Terms & Conditions carefully. Your use of our website, your purchases from us and the contract between us are all governed by what follows. By placing an order, you're confirming that you've read and understood them.

These Terms & Conditions are provided in English only.

Definitions
Throughout this document, and across our website and other materials, Café Racer Kits Limited is referred to as 'CRK', 'We', 'Us' and 'Our'. We own and operate the website at www.caferacerkits.co.uk (the 'Website'). 'Customer', 'You' and 'Your' mean the person buying, or who has agreed to buy, our Products. 'Products' means any item, component, part or service sold or supplied to You by Us. Where referenced, 'Motorcycle' means the motorcycle to which the Products are fitted.

A few housekeeping points on interpretation:

• Headings are for navigation only and don't affect how these Terms are interpreted.

• References to legislation include any amended or re-enacted version of it.

• Singular and plural are interchangeable where the context requires.

• References to one gender apply to all genders.

• 'Persons' includes individuals, companies, unincorporated associations and partnerships.

• 'Including' always means 'including without limitation'.

• Capitalised words have the meanings set out in these Terms.

Your acceptance of these Terms & Conditions
Please read these Terms before placing an order. By ordering from us, you confirm that you've read, understood and agreed to be legally bound by them, along with any documents expressly referred to in them.

These Terms apply to every contract between us for the sale of Products, whether made through the Website or through direct contact with us.

We update these Terms from time to time (see Clause 7). The date of the latest revision is shown at the top of this page, so it's worth checking back each time you order.

1. Who We Are
1.1 We are Café Racer Kits Limited, registered in England & Wales under company number 08921320. We own and operate www.caferacerkits.co.uk. We are VAT registered under number GB224632821, and registered with the UK Information Commissioner's Office (ICO) under registration ZB089311. Our registered office is: Café Racer Kits Limited, c/o Wake Smith, No.1 Velocity, 2 Tenter Street, Sheffield, S1 4BY, United Kingdom.
1.2 We're an online-only business with no retail premises. You can reach us at any time by emailing enquiries@caferacerkits.co.uk, by phone on +44 (0)7849 997 741, or by writing to the address above.

2. Products & Availability
2.1 Images, diagrams and illustrations of Products on our Website are for reference. We do our best to represent Products accurately, but we can't guarantee that your screen will show colours or details exactly. Products may vary slightly from the images shown.
2.2 Our packaging varies. We reuse boxes, padding and other packaging materials wherever we can: it's better for the environment, reduces waste and keeps costs sensible. Don't be surprised if your order arrives in pre-loved packaging.
2.3 Every Product on our Website is handmade and/or sourced to order. Production begins once you have placed an order and we have accepted it.
2.4 We don't hold stock. If a Product shows as 'In Stock' on the Website, this means we can take your order and begin production, not that it is ready to ship. Estimated production times are shown on each Product page.
2.5 By placing an order, you confirm that you've read and understood the estimated production time for your Products. No order is dispatched immediately. Delivery dates we give you are estimates; your rights if we miss them are set out in Clause 9.2.

3. Using Our Website
3.1 You may use our Website for lawful purposes only. You must not use it in any way that breaches any law or regulation, for any fraudulent or harmful purpose, to send unsolicited advertising, or to transmit viruses or other harmful code.
3.2 If you breach this Clause, we may withdraw your access to the Website and take any other action we consider appropriate, including legal action and disclosure to law enforcement where necessary.

4. Your Personal Information
4.1 We handle your personal information in accordance with our Privacy Policy, published on our Website. Please read it: it contains important information about how we use your data.

5. Consumer Terms
5.1 You must be 18 or older to buy Products from us.
5.2 As a consumer, you have legal rights, including rights to cancel in certain circumstances and rights in relation to Products that are faulty or not as described. Nothing in these Terms affects your statutory rights. For guidance, contact Citizens Advice or your local Trading Standards office.
5.3 How to cancel an order, return Products and receive a refund is set out in Clause 8.

6. How the Contract Is Formed
6.1 Our ordering process lets you review your order before submitting it. Please check everything is correct before completing your purchase.
6.2 When you place an order, you'll receive an automated email confirming we've received it. This is not an acceptance of your order.
6.3 We'll confirm acceptance by sending a further email updating your order status to 'Processing' and/or 'Manufacturing'. The contract between us is formed at that point.
6.4 If we're unable to fulfil your order for any reason, for example because a Product has been discontinued or there has been a pricing error, we'll contact you by email. If you've already paid, we'll refund you in full as soon as reasonably possible.

7. Changes to These Terms
7.1 We may update these Terms from time to time, typically because of:

• a change in law or regulation affecting our business or Products

• a change in how we take payment

• a change in the Products we offer or their specifications.
  7.2 The Terms in force when you place your order are the ones that apply to your contract with us.
  7.3 When we make changes, we'll show the date of the update at the top of this page.

8. Cancellations, Returns & Refunds
8.1 If you need to cancel or return anything, email us at enquiries@caferacerkits.co.uk as soon as possible, quoting your order number.
8.2 Under the Consumer Contracts Regulations, you can cancel your order for any reason from the moment you place it until 14 days after you receive the Products (or the last of them, if they are delivered separately). This right does not apply to Products made to your specification or clearly personalised for you.
8.3 If you cancel under Clause 8.2, we'll refund the price of the Products and the standard delivery charge you paid, within 14 days of receiving the Products back or receiving evidence that you have returned them, whichever is sooner. If you cancel before the Products have been dispatched, we'll refund you within 14 days of your cancellation.
8.4 Until the Products are returned to us, please take reasonable care of them. If they are returned damaged, or show more handling than needed to inspect them, we may reduce your refund to reflect their reduced value.
8.5 If you cancel an order that has already been shipped but not yet arrived, please leave the Products in their original packaging when they arrive.
8.6 When cancelling an order, you'll need to:

• return the Products to us within 14 days of telling us you are cancelling

• pay the cost of return postage

• keep the Products safe until they are back with us.
  8.7 Our Products are guaranteed free from defects in materials and workmanship for 24 months from the date of delivery. See Clause 10 for full warranty details.
  8.8 The 24-month warranty and this returns policy are in addition to your legal rights, not instead of them.
  8.9 If you receive the wrong Products and don't wish to keep them, we'll replace them with what you ordered (if available) or give you a full refund to your original payment method.
  8.10 If you receive Products that are faulty or not as described, we'll repair, replace or refund them, in line with your rights under the Consumer Rights Act 2015.
  8.11 To help us put things right under Clauses 8.9 and 8.10, please:

• tell us promptly once you discover the issue

• give us a reasonable opportunity to inspect the Products

• return the Products to us, or allow us to collect them, at our expense.
  8.12 We are not responsible for faults caused by:

• fair wear and tear

• wilful or negligent damage caused by you

• failure to follow our instructions

• structural modification of the Products (see Clause 14.4)

• use of the Products for purposes they're not intended for

• continued use of the Products after you become aware of a fault.
  8.13 Please check that what you receive matches what you ordered and is free from obvious damage, and let us know promptly if it isn't.
  8.14 Refunds are made to the payment method used at checkout, and only to the original purchaser. We don't cover additional costs such as paint, coatings, fitting or other parts bought for your build, except where the law requires it.

9. Delivery & Ownership
9.1 We'll make every reasonable effort to deliver by the estimated date in your order confirmation, which reflects both production time and shipping time to your address.
9.2 If we can't meet that estimate, we'll email you with a revised date. If we can't deliver within a reasonable time of the estimated date, you may cancel your order and we'll refund you in full.
9.3 By placing an order, you confirm that you've read and accepted the estimated production time shown on the relevant Product page. Nothing we sell is available for immediate dispatch. As a guide, no order is likely to arrive sooner than 15 working days from the date of purchase.
9.4 Delivery is complete when your Products arrive at the address you gave us. If we choose to split an order across several deliveries, we'll cover the additional postage, but not import duties or local taxes on international orders (see Clause 11).
9.5 When your order ships, we'll email you a tracking reference. If no one is available to take delivery, the courier will leave a card, and it's your responsibility to arrange redelivery or collection. We can't be held responsible for the availability or accuracy of third-party tracking information.
9.6 Full payment is required before production begins, unless otherwise agreed in writing. Ownership of the Products passes to you once we have received full payment. The Products are our responsibility until they are delivered to you.

10. Warranty
10.1 We warrant our Products against defects in materials and workmanship under normal use. The warranty does not cover accidental or deliberate damage, damage caused in an accident, or structural modification (see Clause 14.4).
10.2 Our warranty runs for 24 months from the date of delivery.
10.3 The warranty doesn't cover consumable parts, including batteries, brake pads, brake discs, friction materials, tyres and bulbs, unless they are covered by a separate warranty.
10.4 If a defect is confirmed, we'll repair or replace the Product at our option. If neither is possible, we'll refund the purchase price. Please return the defective Product to us so we can inspect it; once we have confirmed the defect, we'll cover the cost of return. We'll issue a replacement once we have received and inspected the original.
Once a replacement has been issued, ownership of the original defective Product passes to us.
10.5 Under this warranty, we'll repair or replace the Product. We don't cover additional costs such as paint, coatings, mechanical work or other parts bought in connection with the Products. This does not affect your statutory rights.
10.6 To make a warranty claim, email enquiries@caferacerkits.co.uk with your name, order number and a description of the issue.

11. International Orders
11.1 We're happy to ship to many countries outside the UK, but please read this section before ordering.
Our Products are designed, manufactured and sold to comply with UK regulations. They are not intended for sale or use in the USA or Canada. By buying from us, you confirm that you won't ship, export or use our Products in those countries. We make no warranties as to compliance with US or Canadian law, and you're responsible for ensuring our Products don't enter those markets.
Other restrictions may apply in other countries. It's your responsibility to check before ordering.
11.2 Orders delivered outside the UK may be subject to import duties and local taxes on arrival. These are payable by you, in addition to the price paid to us. UK VAT is not charged on international orders.
11.3 We have no control over import duties or taxes and can't accept responsibility for them. Please contact your local customs office before ordering if you need guidance.
11.4 You're responsible for complying with the laws and regulations of your destination country.

12. Pricing & Delivery Charges
12.1 Prices on our Website include UK VAT where applicable, but exclude any import duties or taxes on international orders. We take care to ensure prices are correct at the time of ordering.
12.2 We may change our prices without notice. Any change won't affect orders already placed.
12.3 UK VAT is included in displayed prices at the rate applicable when you order. If you're outside the UK, VAT isn't charged (see Clause 11). If the UK VAT rate changes between your order and delivery, we'll adjust accordingly, unless you've already paid in full.
12.4 Delivery charges aren't included in Product prices unless stated. They're shown at checkout and in your order confirmation emails.
12.5 If we discover a pricing error on your order, we'll contact you. You can choose to proceed at the correct price or cancel for a full refund. We won't process the order further until we've heard from you; if we can't reach you, we'll cancel and refund.
12.6 We're not obliged to honour an obviously incorrect price. In that event, Clause 12.5 applies.

13. Payment & Deposits
13.1 Payment is made through our Website or by invoice. We accept bank transfer (BACS), credit and debit cards, and PayPal.
13.2 Full payment is required in advance unless we've clearly stated otherwise.
13.3 The only alternative arrangement we currently offer is a deposit option on selected high-value orders. It isn't available on all Products, and we may withdraw it at any time.
13.4 Deposit payments are offered at our discretion and are governed by these Terms.
13.5 Where a deposit option is available:

• A deposit of 25% of the total price is required when you order. Once it has cleared, we'll begin production. Estimated lead times are shown on each Product page.

• The balance must be paid in full before shipping. We'll tell you when your Products are ready, and you'll have 7 days to pay. If you don't pay within that time, your order may be delayed or cancelled.

• Once the balance is paid, we'll ship your Products to your specified address. Shipping charges are confirmed when you order.

• If the Products are made to your specification or personalised for you, the deposit is non-refundable once production has started, except where we are unable to fulfil your order. For all other Products, your cancellation rights under Clause 8 apply in full, including to the deposit.

• We may accept changes to your order if you request them in writing. Any additional costs will be agreed in writing before they take effect, and must be paid before shipping.

14. Our Liability to You
14.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
14.2 Loss or damage is foreseeable if it is obvious that it will happen, or if, when the contract was made, both we and you knew it might happen.
14.3 If you buy as a business, we are not liable for loss of profit, business interruption or loss of business opportunity.
14.4 We are not liable for faults caused by structural modification of our Products, such as cutting, drilling, welding or bending. Painting, finishing and trimming are expected and do not affect your warranty, provided they don't damage the part.
14.5 Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence

• fraud or fraudulent misrepresentation

• your rights under the Consumer Rights Act 2015, including that goods are as described, fit for purpose and of satisfactory quality

• defective products under the Consumer Protection Act 1987.

15. Events Outside Our Control
15.1 We won't be liable for any failure or delay in performing our obligations caused by events outside our reasonable control.
15.2 These include strikes, civil unrest, terrorism, war, fire, flood, earthquake, natural disaster, epidemic, and failure of public transport or telecommunications networks.
15.3 If such an event occurs:

• we'll contact you as soon as reasonably possible to let you know

• our obligations will be suspended for the duration of the event, with timescales extended accordingly

• we'll agree a new delivery date with you once the situation has resolved.
  If the delay is likely to be substantial, you may cancel your order and we'll refund any payment for Products you haven't received.

16. Getting in Touch
16.1 Any reference to communication 'in writing' includes email.
16.2 To cancel a contract, email enquiries@caferacerkits.co.uk quoting your order reference, or write to Café Racer Kits Limited, c/o Wake Smith, No.1 Velocity, 2 Tenter Street, Sheffield, S1 4BY. Please keep a copy of your cancellation notice. Cancellation takes effect from the date you send the email or post the letter.
16.3 You can contact us at any time at enquiries@caferacerkits.co.uk or at the address above.
16.4 We'll always contact you by email in the first instance.

17. Other Important Terms
17.1 We may transfer our rights and obligations under a contract to another organisation. This won't affect your rights, and we'll notify you via the Website if it happens.
17.2 You may not transfer your rights or obligations under these Terms to another person without our written agreement.
17.3 This contract is between you and us only. No third party has any right to enforce its terms.
17.4 Each clause of these Terms operates separately. If a court or other authority decides that any clause is unenforceable, the remaining clauses will continue in full force.
17.5 If we don't enforce our rights under these Terms immediately, that doesn't mean we've waived them. Any waiver will be confirmed in writing and won't automatically apply to later defaults.
17.6 These Terms are governed by English law, and any dispute will be dealt with by the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
17.7 We don't file a copy of the contract between you and us.

End of Terms & Conditions